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Facebook is increasingly being used for promoting businesses, and has been moving things around a lot in order to encourage more and more people
to promote through it. According to its latest quarterly report,
Facebook had more than 500,000 pages promoting their business, with over
30% of them new advertisers. This goes on to show that Facebook isn’t
at a total loss at its campaign to still attract more and more users,
and to retain its current ones. Recently, it introduced a new feature
called Facebook Custom Audiences, which will help business reach out to
customers beyond their reach.
Facebook Custom Audiences
Using
Facebook Custom Audiences, businesses can connect to users who aren’t
already connected to them. In-short, it’s an advertising as well as a
targeting tool that will help businesses grow and sustain their
audiences.
To use this feature, you’ll
need to visit Facebook’s Ad Manager, and downloading Power Editor from
there. It works with Google Chrome, so be sure to be on Chrome when you
download it.
You can select Custom Audiences from
the Ad Manager. Once you do, you’ll see a dialog box where you can
create a list of users via email, ID, or phone number. You don’t have to
be connected to these users. You could, for example, get the email
addresses from your email leads list, or something similar.
Businesses
can make use of this feature to get in touch with people they don’t
have a connection with. This is especially useful for businesses who
have a physical location or an online website where a lot of people
come, but they might not have connected via Facebook. In such cases,
just like lead lists, businesses could make use of phone numbers or
email addresses to get in touch with those customers.
More features
To
extend the functionality of this new promotion option, Facebook has
teamed up with some marketing companies such as Datalogix, Epsilon,
BlueKai, and Acxiom etc, and will allow any business working with these
companies to use data they collect and customize their marketing
campaigns with Custom Audiences.
Supposedly,
businesses that work with other companies not teamed up with Facebook
will also be able to use customer data. Facebook also says that it will
provide some pre-defined lists of customers for businesses to use. For
example, list of customers who want to buy a new Volkswagen, fashion
buyers, and so on.
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